Greetings,
During my conversation this morning with Mike Anderson,
Philmont Director of Program (see previous e-mail), we
discussed the lottery vs. phone call-in reservation system.
Mike noted several reasons they moved to the web based lottery
system.
1. During the last call-in, AT&T recorded 1.5 million connection
attempts in 1.5 hours.
2. Due to this high call-in volume, the fee for the call-in was
quoted to rise from $5,000 to $85,000.
3. The web based lottery system eliminated the need for
30-50 people/volunteers to staff the phones at the Philmont end.
Mike also noted that units with a highly organized call-in strategy
(multiple callers, auto dialers, phone-banks, etc.) sometime
would block themselves out.
eric strong
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Received on Mon Mar 21 11:48:31 2005
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